Recently we received an email from a new customer wanting us to answer these questions. These are all very good questions so we felt we would like to share them with you and hopefully make your decision easier. If you find that your question has not been answered, please give us a call or shoot us an email. It is our pleasure to add to this list.

  1. Will you help us put together a timeline of events for our reception?
    Absolutely! We will act as your Event Coordinator while making sure all of your vendors are in the loop. We have established great working relationships. Not only will we help facilitate everyone by sharing your expectations but we also provide you the free software tools to help you plan out your experience.If you are looking for fresh ideas that is another area where we are experts. We do over 60 weddings a year. We are trend setters!
  2. How do your entertainers interact with our guests?
    This question should be written differently because it is not about how we interact. Instead, it should be how do you want us to interact with your guests? We have been in business for over 17 years. When you hire us you are not hiring inexperienced professionals. We will customize your event by first understanding your expectations and then executing accordingly.
  3. What kind of equipment do you use?
    We use commercial grade professional equipment. We bring the best show to every event and do not charge you extra for a wireless microphone and other essential items. Additionally, we also have such great relationships with venues that they will let us integrate our system into their house system. For example, Madison’s Overture Center Great Room is a prime example of where you would want a company like DJ Magic as we have worked with them on this type of an integration.Also note that we cycle out our equipment every few years in order to keep our shows looking fresh and on the cutting edge. We also bring a back-up system with us.
  4. If we want the entertainer to play longer, what to we do?
    All you have to do is ask! We love entertaining.
  5. What will the entertainer be wearing to our reception?
    It is up to you. At a recent wedding, our bride and groom requested that we wear Hawaiian outfits with flip flops. We accommodated their request. More often than not though, we wear Tuxedos.
  6. What time will the entertainer arrive for our reception?
    We base everything off of when your first guest will walk in the room. We always arrive 2-3 hours before every event starts.
  7. Do we need to offer the entertainer dinner?
    This is completely up to you. Whatever you decide please advise us as soon as possible.
  8. Can we make song requests during the dance?
    We welcome requests as long as you are open to this type of format. Our experience has shown that a structured play list included with taking request from your guests will make for a better event.
  9. If we don’t want a song played, what do we do?
    Our online planning system provides our customers an area to create a “Do Not Play” list.
  10. If you don’t have a song, can we bring our own CD?
    It is very seldom that we do not have a song. We have played many culturally diverse weddings over the years and have a pretty good collections of all genres of music. As long as an Artist Name and Song Title is provided we can guarantee you will hear it. Additionally, we also are open to playing a custom CD if you provide it to us ahead of time.
  11. What types of music can you play?
    We play all genres of music. We are against playing music which might be offensive so please keep that in mind.
  12. What is the deposit amount and when is it due?
    The deposit is $50 and is due with a signed contract or via our online Secured Payment Gateway.
  13. When should we pay the balance?
    The balance is due prior to the date of your event.The last thing a customer should have to deal with on their special day is a payment.
  14. Do you have back-up equipment?
    These are essential pieces of equipment that we bring with us anytime our company leaves our offices. Not only do we have back-up equipment, we never need to use it.
  15. Do you have insurance?
    We are insured with a multi-million dollar insurance policy.
  16. Do you use a written contract?
    YES, YES, YES! This is imperative and you should only do business with people who use a formal contract. The more expectations are known the higher the probability that services requested and services delivered will match.
  17. Are you able to do First Dance Voice Talk Over Recording?
    Absolutely!  We have some of the best technology in the industry.  We’ll meet with you ahead of time or by telephone to discuss your expectations for this dance.  If you do not know what you want, let us consult you and take charge of this service.  We are trail blazers in our industry and have no problem creating a master piece for you.